Just as good as having a lot of automation and features in an online platform is knowing that there are humans behind it.
And that those humans got your back with a first-class customer service.
Aside from our very close on-boarding process, you can reach out to us if you ever have any question or matter related not only to our platform, but also to the logistics process as a whole. We will give you fast, accurate information.
Every once in a while, deliveries can go a little south. And if they do, we take upon ourselves to talk to the carriers, figure out what’s going on and keep you updated. Just give us a heads up and we’ll be on it.
Customer services support
If you ever need our help to talk to a carrier in your behalf, rest assured that we will keep you constantly updated. That way you can manage your customer’s expectations and improve your relationship with them.