Carrier ecommerce infrastructure in practice

GLS Netherlands: Carrier Ecommerce Infrastructure in Practice

How one of the Netherlands' largest parcel delivery companies replaced fragmented, costly ecommerce integrations with a scalable, carrier-branded infrastructure layer, delivered in 8 weeks.

About GLS Netherlands

One of the largest parcel delivery companies in the Netherlands

GLS Netherlands understands the critical importance of connectivity between shop systems, marketplaces, and their shipping services. Smooth ecommerce integration is essential for incorporating merchants into their supply chain efficiently.

GLS Netherlands is part of the GLS Group, one of the largest parcel logistics providers in Europe with a strong foothold in the USA and Canada.

>6,400
Customers
14
Depots
±800
Parcel Shops
±600
Parcel Lockers
±1,000
Vehicles
Netherlands
The challenge

Significant cost and complexity in maintaining ecommerce integrations

Despite providing connectivity solutions to its customers for several years, GLS Netherlands faced significant challenges in maintaining and scaling their integrations before working with Shiptimize.

The existing solution was not only costly to launch, but also expensive to maintain. Ensuring that ecommerce integrations remained fully functional required continuous and substantial investment that was unpredictable in scale, making it an unsustainable long-term strategy.

The solution

Full white-label ecommerce connectivity infrastructure

GLS Netherlands collaborated with Shiptimize to address these challenges by adopting Shiptimize's full white-label ecommerce connectivity solution: a completely branded shipping portal and multiple branded ecommerce integrations, giving GLS Netherlands a reliable and scalable foundation.

Key benefits of the partnership
Quick time to market. Fast delivery of ecommerce integrations, significantly shorter than previous efforts.
Reduced stakeholder management. GLS eliminated the need to manage multiple development agencies, simplifying the entire process.
Cost transparency. Clear and predictable costs for initial development, ongoing maintenance, and future updates.
What was delivered
01
GLS branded shipping portal

A fully branded merchant-facing shipping environment under the GLS identity

02
Branded ecommerce integrations

Lightspeed, Bol, and Shopify at launch, expanding to 7 platforms over two years

03
Ongoing platform expansion

Amazon, WooCommerce, Magento, and Picqer added as the partnership scaled

Implementation and results

From fragmented integrations to scalable infrastructure

8 weeks
Time to launch the first integrations and branded shipping portal
7
Total ecommerce platform integrations delivered over the course of the partnership
Ongoing
Long-term infrastructure partnership with continued development and expansion

At launch, Shiptimize deployed a fully branded shipping portal and delivered GLS-branded integrations for Lightspeed, Bol, and Shopify. The timeline to launch was significantly shorter compared to previous efforts.

Over the following two years, GLS Netherlands expanded its set of in-brand integrations to connect with Amazon, WooCommerce, Magento, and Picqer. This expansion demonstrated the flexibility and scalability of Shiptimize's infrastructure approach.

As a result of these integrations and the organisation's sales efforts in the ecommerce segment, GLS Netherlands experienced substantial growth as well as improved retention of clients within the ecommerce sector.

"GLS Netherlands experienced substantial growth as well as retention of clients within the ecommerce sector."

Régis Kievit, Director Major Accounts & Sales Support, GLS Netherlands
Testimonial

Three reasons GLS Netherlands chose Shiptimize

According to Wouter Baas, Director of IT at GLS Netherlands, there were three primary reasons for selecting Shiptimize as their ecommerce connectivity partner.

Proactive partnership approach. Shiptimize demonstrates a proactive approach, anticipating GLS's needs and addressing potential issues before they become problematic.
Up-to-date ecommerce integrations. Shiptimize makes sure that every ecommerce integration is current and compatible with GLS Netherlands' shipping services.
Easy extension of new integrations. The flexible nature of the technology makes it simple to launch additional connectors, meeting the changing needs of GLS Netherlands' clients.

As evidenced by increased connection, reduced costs, and notable business expansion, the partnership between GLS Netherlands and Shiptimize has proven to be a strategic success.

Wouter Baas
Wouter Baas
Director of IT, GLS Netherlands

Three primary reasons for selecting Shiptimize as GLS Netherlands' ecommerce connectivity partner:

Proactive partnership approach. Shiptimize anticipates GLS's needs and addresses potential issues before they become problematic.
Up-to-date ecommerce integrations. Every ecommerce integration is kept current and compatible with GLS Netherlands' shipping services.
Easy extension of new integrations. The flexible technology makes it straightforward to launch additional connectors as client needs evolve.
As evidenced by increased connection, reduced costs, and notable business expansion, the partnership between GLS Netherlands and Shiptimize has proven to be a strategic success.
Capabilities used: view all solutions →
Branded shipping portal Ecommerce integrations Lightspeed Bol.com Shopify Amazon WooCommerce Magento Picqer
Carrier partners

GLS Netherlands is one of several carriers we work with across Europe

We are building long-term infrastructure partnerships with Post & Parcel operators across various European markets. Additional case studies will be published as partnerships develop.

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What could this mean for your carrier?

Every carrier starts from a different position. We take the time to understand your infrastructure, your merchant base, and your ecommerce ambitions before suggesting where Shiptimize can make the most impact.

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