Common questions
Questions about carrier Amazon integration
Do carriers need to build their own Amazon Seller API connection?
No. Shiptimize provides the Amazon integration infrastructure. Carriers do not need to develop or maintain Amazon SP-API connectivity internally. Shiptimize builds, deploys, and maintains the integration layer, keeping it current with Amazon API changes over time.
Is the Amazon integration carrier-branded or does it show Shiptimize?
The integration is white-label by design. Sellers see the carrier's brand throughout: the carrier's name, identity, and services. Shiptimize does not surface its brand to sellers at any point in the flow.
How long does it take to launch a carrier Amazon integration?
Timeline depends on the state of carrier API connectivity and configuration requirements. For carriers already connected to the Shiptimize infrastructure layer, adding a new channel such as Amazon is significantly faster than a first implementation.
Does the Amazon integration support tracking sync back to the marketplace?
Yes. Shiptimize syncs carrier tracking information back to Amazon automatically once a shipment is in transit. Seller accounts reflect shipment status accurately, which supports seller performance metrics and reduces customer service overhead on delivery queries.
Which other ecommerce platforms does Shiptimize integrate with alongside Amazon?
Shiptimize supports carrier connectivity across Shopify, WooCommerce, Magento, PrestaShop, Lightspeed, Amazon, Bol, eBay, Otto, and more. Carriers can connect to multiple platforms through a single infrastructure layer rather than building and maintaining separate integrations for each.